I have a client who needed to get a new file server for their office location.
Deciding that Windows was just not going to do the job for various reasons, I used a great open source solution FreeNAS to get the job done.
Everything was going great until OS X got involved.
I certainly have never heard anyone say how much they love their current, or past IT company, and that they were sorry to see them go.
But why is this? Are we not helpful? Do we not fix your problems? Do we not come up with brilliant solutions to the most daunting of tasks?
Based on being hired on as the “Replacement IT Guy” time and again, at many local small businesses, I can safely answer no on all accounts pretty regularly.
I have seen it time and time again. A small business with multiple phone lines, wants to save money by switching over to VoIP.The business owner, usually not knowing anything about the technology other than it can save them money on phone bills, typically hires an outside consultant to come in and revamp their inner office workings.
Equipment is ordered the system is built and installed, and everything seems like it is working.
Then the problems creep up… Call quality issues, from echo, to voice stutter, to the complete inability to make a call to specific phone numbers or making calls at all, render the newly installed system virtually unusable in a functioning day to day business.